Privacy Policy
This Privacy Policy explains how Offerquiver ("we", "our", or "us") handles personal information in connection with jewelry design consultations, production coordination, and related studio activities in New Zealand. We aim to present clear information about what we collect, why we collect it, and how choices can be exercised. This notice supplements obligations under the Privacy Act 2020 and the Information Privacy Principles (IPPs).
Information we collect may include: contact details (such as name, email address, and phone number), consultation notes, design references provided by you, billing and delivery details, and records of communications with our team. When you engage our design services, additional information relevant to sizing, preferences, and materials may be documented to support design development and order fulfillment. If you supply third-party personal information (for example, a recipient’s details for delivery), you confirm that you are authorised to share it.
We use personal information to schedule consultations, provide proposals, prepare technical drawings and models, arrange production with trusted New Zealand workshops, deliver finished pieces, and respond to enquiries. We may also use non-sensitive details for administrative tasks such as invoicing, appointment reminders, and aftercare communications. With your consent, we may send updates about studio activities or resources that relate to design education and care guidance; you can opt out at any time.
We collect information directly from you during enquiries, forms, messages, or consultations. We may also collect technical data through cookies and similar technologies to understand website usage and improve navigation. Cookie categories may include essential cookies for core functionality, performance cookies for aggregated analytics, and preference cookies that remember settings. You can manage cookies through your browser preferences. Some features may operate differently if certain cookies are disabled.
We disclose personal information to service providers engaged for secure hosting, email delivery, payment processing, and manufacturing support. Where partners require limited access to perform their role, access is restricted to what is reasonably necessary. We do not sell personal information. If a legal obligation requires disclosure, we may share information with regulators or authorities in accordance with applicable law.
We store records using reasonable safeguards designed to reduce risks of unauthorised access, alteration, or loss. Measures can include access controls, encryption in transit where appropriate, and staff practices that emphasise careful handling of client materials. Retention periods are guided by operational needs and applicable requirements. When information is no longer required, we take steps to de-identify or securely dispose of it.
Your rights may include requesting access to personal information we hold about you, asking for corrections where details are inaccurate or incomplete, and raising concerns about our handling of information. We will respond within a reasonable timeframe. To exercise these rights, contact us using the details provided below. We may request additional information to verify identity before actioning a request.
Our website may contain internal links such as About, Privacy, or Legal. These pages explain our studio, practices, and policies. Where we reference third-party platforms (for example, social networks), their practices are governed by their own privacy statements.
If you have questions or wish to make a privacy-related request, please contact: Offerquiver, 123 Queen Street, Auckland 1010, New Zealand. Email: Offerquiver@gmail.com. Phone: +64 9 123 4567. We aim to respond promptly and address concerns with care and transparency.
We may update this Privacy Policy to reflect operational or legal changes. The updated version will be posted on this page with a revised effective date. Your continued engagement after any update signifies that you have read the revised notice. We encourage visitors to review this page periodically for the latest information about our privacy practices.